Łukasz Michta | OpenCiVera

Summary

Technical Writer with 5+ years of experience, specializing in API documentation and end-user tutorials. Professional practice includes collaborating with Product Owners and Developers to ensure consistent technical communication across the project. Additionally, responsible for maintaining and enhancing the Developer Portal, ensuring content relevance, user-friendly navigation, and analyzing data to tailor the portal to the needs of our developer community. A young leader who can lead teams to meet expected goals. People development-oriented. Developing programming skills in JavaScript

Experience

2021-11 - now

CDQ POLAND

Technical Writer

Developed and maintained technical documentation for enterprise APIs
Defined and improved documentation standards and methodologies
Collaborated closely with engineers, product owners, and architects, translating complex technical concepts into clear, structured documentation
Built and enhanced documentation tooling and workflows
Supported API lifecycle documentation based on OpenAPI
Participated in knowledge-sharing initiatives

2019-01 - 2021-10

IBS Poland - Dassault Systèmes Platinum Partner

Senior Business Consultant / Solution Architect

Developed solutions based on 3DEXPERIENCE 2019x, 2020x, and 2021x
Collaborated in project implementations, working closely with customer teams and internal consultants to align business expectations with system capabilities
Stepped in as deputy project manager during the project manager's medical absence, helping maintain delivery continuity and team coordination
Prepared methodologies, defining and refining process guidelines and best practices
Delivered product presentations for customers, demonstrating PLM solutions and relevant use cases
Provided technical support for the sales department
Delivered live and remote trainings

2015-04 - 2018-12

Alstom Konstal S.A., Industrialization Department

Digital IT Systems Leader, PLM Key User

Coordinated PLM-related processes across engineering and industrialization, ensuring continuity between design and production activities
Acted as local PLM focal point between site teams, central units, and system stakeholders, streamlining communication and issue resolution
Supported deployment and stabilization of 3DEXPERIENCE (2014x / 2016x) in production environment, contributing to stable system adoption
Managed change communication during PLM rollout, clarifying new processes and reducing user resistance
Prepared and improved end-user methodologies and process documentation, supporting consistent PLM usage across teams
Conducted on-site trainings for industrial users, accelerating onboarding to new PLM processes
Analyzed and resolved PLM-related issues, minimizing operational disruption and coordinating with central teams
Supported EBOM / MBOM alignment and engineering change processes, ensuring data consistency between engineering and industrialization

Education

2014-10 - 2015-05

Silesian Tech

Mechanics, Master of Engineering

Specialty: Computer-aided design

2010-10 - 2013-02

Częstochowa Tech

Applied Physics, Bachelor of Engineering

Courses

2016

Train the Trainer

2017

Internal auditor - ISO 9001:2015, ISO 14001:2015, OHSAS 18001, ISO TS 22163:2017

2019

3DExperience Solution Architect - Dassault Systèmes Certification

2020

3DExperience Infrastructure Architect - Dassault Systèmes Certification